Resume

Frontend Software Engineer

• Results-oriented: analyzes code and engineers well-researched, cost-effective and responsive solutions.
• Enthusiastic collaborator: demonstrates exceptional cross-functional communication and task management skills.
• Innovative: passion for experimenting with fullstack development solutions to find the best working solution.

Experience

aware3

Associate Software Engineer — Remote (8/2020 - Present)

• Decreased pull request review cycles by 20% by coordinating critical and daily communication with all engineers.
• Promoted to JavaScript Engineer within one year for recognition of time/effort dedicated to teammates for debugging.
• Increased new hire productivity by 20% by debugging local setup through daily and real-time troubleshooting calls.
• Resolved hundreds of technical tickets to fix bugs or build new features by leading with test driven development.
• Published weekly technical stackoverflow and Confluence posts to document processes and expertise team-wide.

Teachable (Ed-Tech)

Senior Customer Education Specialist — New York, NY (5/2018 - 11/2019)

• Resolved thousands of technical support emails, averaging 350 tickets per week, double the team average of 160.
• Achieved 100% live chat customer satisfaction score as compared to a 92% team average.
• Recognized as the top performer, promoted to Specialist taking on training new customer educators.
• Cut response times in half by prioritizing recurring and critical client requests for faster processing by engineers.

Anna Tattan, LLC

Integrative Nutrition Health Coach (6/2014 - 1/2017)

• Motivated over 60 clients to build sustainable habits through high-mileage questions and personalized goal setting.

Achievement First Brownsville Charter Elementary School

Dean of School Culture — Brooklyn, NY (2008 – 2014)

• Achieved 34% points in ELA and 24% points in Math, exceeding state and city averages by 24% points.
• Resolved over 200 student behavioral interventions by troubleshooting solutions with parents, teachers, and teachers.

Education

Flatiron School — Immersive Software Engineer Program (11/2019 - 4/2020)

Relay Graduate School of Education — Master of Science (M.S.) in Education (2008-2010)

University of Michigan — Bachelor of Arts (B.A.) in Education (2001 - 2006)

Technical Skills

JavaScript, Vue.js, Vuex, Knockout.js, HTML/CSS, SQL/Postgres, Bootstrap, Git/Github, Pair Programming, Object-Oriented Design, Gatsby.js, KanbanFlow, Unit Tests, Acceptance Tests, Visual Regression Tests, TDD